Engleski za konobare - Služite sa samopouzdanjem

This online course is designed for waiters and hospitality workers who want to communicate confidently in English in everyday workplace situations. The course focuses on practical, simple, and immediately applicable language skills. During the course, learners will learn how to: greet guests and make a positive first impression take food and drink orders recommend dishes and beverages respond to common guest questions handle complaints and difficult situations professionally communicate confidently with international guests The course consists of short lessons, realistic dialogues, and practical examples from the hospitality industry.

17 lekcija

Lekcije

U kafiću – Osnovna komunikacija sa gostima

In this lesson, learners will practice basic communication in a café setting. They will learn …

In this lesson, learners will practice basic communication in a café setting. They will learn how to greet guests, take orders, offer options, and handle payment in Montenegrin.

Barista i konobar – Timsku komunikaciju

Learners will develop vocabulary and expressions used between staff members. They will practice communicating orders, …

Learners will develop vocabulary and expressions used between staff members. They will practice communicating orders, checking ingredients, and coordinating tasks in Montenegrin.

U baru – Naručivanje pića

This lesson focuses on ordering drinks in a bar. Learners will learn names of alcoholic …

This lesson focuses on ordering drinks in a bar. Learners will learn names of alcoholic beverages, bar tools, and how to respond to guest requests in Montenegrin.

U baru – Preporuke i kategorije pića

Participants will practice recommending drinks, describing flavors, and categorizing beverages such as wine, beer, and …

Participants will practice recommending drinks, describing flavors, and categorizing beverages such as wine, beer, and spirits in Montenegrin.

U baru – Zalihe i naručivanje robe

Learners will learn how to talk about stock levels, shortages, deliveries, and placing orders. The …

Learners will learn how to talk about stock levels, shortages, deliveries, and placing orders. The lesson builds vocabulary related to supplies and bar inventory in Montenegrin.

U poslastičarnici – Slatka i slana ponuda

This lesson introduces vocabulary related to pastries, desserts, and drinks. Learners will practice describing food …

This lesson introduces vocabulary related to pastries, desserts, and drinks. Learners will practice describing food and assisting customers in a bakery or pastry shop.

Brzi zalogaji za ponijeti – Take-away komunikacija

Learners will practice ordering and serving fast food. They will learn food vocabulary, menu items, …

Learners will practice ordering and serving fast food. They will learn food vocabulary, menu items, and common expressions used in take-away service in Montenegrin.

Picerija – Preporuke i rješavanje problema

In this lesson, learners will practice recommending menu items, discussing ingredients, handling allergies, and resolving …

In this lesson, learners will practice recommending menu items, discussing ingredients, handling allergies, and resolving complaints professionally in Montenegrin.

Konoba – Morski specijaliteti

Learners will expand their vocabulary related to seafood, traditional dishes, and restaurant service. They will …

Learners will expand their vocabulary related to seafood, traditional dishes, and restaurant service. They will practice describing menu items and taking orders.

Tradicionalni restoran – Planinska kuhinja

This lesson introduces traditional Montenegrin cuisine and drinks. Learners will practice presenting traditional dishes and …

This lesson introduces traditional Montenegrin cuisine and drinks. Learners will practice presenting traditional dishes and interacting with guests in a formal restaurant setting.

Rezervacija – Telefonska i komunikacija uživo

Learners will practice making and confirming reservations, asking about preferences, and welcoming guests upon arrival …

Learners will practice making and confirming reservations, asking about preferences, and welcoming guests upon arrival in Montenegrin.

Naručivanje – Profesionalna usluga u restoranu

This lesson focuses on formal restaurant service. Learners will practice offering drinks, recommending wine, and …

This lesson focuses on formal restaurant service. Learners will practice offering drinks, recommending wine, and communicating professionally with guests.

Jedan dan u životu konobara – Organizacija i rutina

Learners will learn vocabulary related to daily restaurant tasks, preparation, teamwork, and handling busy shifts …

Learners will learn vocabulary related to daily restaurant tasks, preparation, teamwork, and handling busy shifts in Montenegrin.

Rješavanje grešaka – Profesionalno izvinjavanje

This lesson teaches how to apologize, correct mistakes, and respond politely to guest complaints in …

This lesson teaches how to apologize, correct mistakes, and respond politely to guest complaints in Montenegrin.

Komunikacija sa nezadovoljnim gostima

Learners will practice handling delays, frustration, and complaints calmly and professionally while maintaining polite communication …

Learners will practice handling delays, frustration, and complaints calmly and professionally while maintaining polite communication in Montenegrin.

Pravila ponašanja – Profesionalni standardi

This lesson focuses on workplace behavior, respect, punctuality, and communication standards in Montenegrin hospitality settings.

Pravila oblačenja – Profesionalni izgled

Learners will learn vocabulary related to uniforms, dress code rules, hygiene, and safety standards in …

Learners will learn vocabulary related to uniforms, dress code rules, hygiene, and safety standards in Montenegrin workplaces.