Engleski za hotelsko osoblje

Learners practice basic Montenegrin phrases for welcoming guests, offering help with luggage, and guiding them to their rooms. They will build confidence in polite and professional front-desk communication.

Learners develop Montenegrin workplace vocabulary for coordination between receptionists, porters, and valet staff. They practice giving instructions and discussing guest requests clearly.

Learners practice Montenegrin language for late check-ins, verifying reservations, explaining hotel services, and taking room service orders in a polite and professional way.

Learners build vocabulary related to hotel security, monitoring, reporting incidents, and writing reports. They practice describing problems and responding to unusual situations.

Learners learn Montenegrin terms for housekeeping tasks such as cleaning rooms, replacing towels, and maintaining hygiene standards in a hotel.

Learners practice vocabulary for cleaning procedures after check-out, preparing beds, restocking supplies, and responding to guest requests for additional items.

Learners develop language skills for reporting technical problems, speaking with maintenance staff, and explaining issues such as broken air conditioning or equipment malfunctions.

Learners build vocabulary related to gardens, outdoor areas, and pool maintenance. They practice describing daily tasks such as watering plants, cleaning tiles, and checking safety conditions.

Learners practice Montenegrin vocabulary for spa facilities, treatments, pricing, and booking appointments. They learn how to communicate with guests about services and schedules.

Learners learn Montenegrin terms for different massage types and spa treatments. They practice explaining services and guiding guests through the treatment process.

Learners develop language for assigning tasks, confirming reservations, and managing daily spa operations in Montenegrin.

Learners practice Montenegrin vocabulary for conference setup, catering coordination, registration procedures, and event planning communication.

Learners build vocabulary related to celebrations, decorations, fixed menus, dietary restrictions, and staff coordination for special events.

Learners practice Montenegrin vocabulary for laundry tasks, sorting towels, using washing machines, and handling stains and uniforms.

Learners develop language skills for discussing shortages of supplies, reporting equipment malfunctions, and organizing urgent laundry tasks.

Learners practice Montenegrin emergency vocabulary related to fire alarms, medical assistance, evacuations, and responding calmly in urgent situations.